Terms & Conditions
Effective Date: June 1, 2026
Welcome to Big Healthy. These Terms & Conditions govern your access to and use of our website and the purchase of products offered through our online store. By using this website, you agree to be bound by these Terms & Conditions.
1. Acceptance of Terms
By accessing or using this website, you confirm that you have read, understood, and agree to comply with these Terms & Conditions. If you do not agree with any part of these Terms, please do not use this website.
2. Products
Big Healthy offers health, wellness, and nutritional products. Product descriptions, images, and specifications are provided for informational purposes. While we strive for accuracy, we do not guarantee that all descriptions or images are completely error-free.
3. Health Disclaimer
The products sold on this website are not intended to diagnose, treat, cure, or prevent any disease unless expressly stated by the manufacturer.
Customers should consult their physician or healthcare provider before using any dietary supplement, especially if pregnant, nursing, taking medication, or suffering from any medical condition.
4. Pricing
All prices displayed on the website are in the currency indicated during checkout.
Big Healthy reserves the right to modify prices without prior notice.
5. Orders
We reserve the right to accept, reject, or cancel any order for any reason, including pricing errors, suspected fraud, or product unavailability.
6. International Shipping
Big Healthy ships internationally to eligible destinations.
The customer is solely responsible for all shipping charges to their destination country unless otherwise stated during checkout.
Estimated delivery times are provided for convenience only and are not guaranteed.
7. Customs Duties & Import Taxes
Customers are solely responsible for:
- Import duties
- Customs clearance fees
- VAT or sales taxes
- Any additional government charges imposed by the destination country
Failure to pay these charges may result in shipment delays, returns, or destruction by customs authorities. Big Healthy shall not be liable for any resulting loss.
8. Delivery Delays
Delivery times may vary due to customs inspections, weather conditions, courier delays, or other events beyond our control.
Big Healthy is not responsible for delays caused by shipping carriers or customs authorities.
9. Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information.
Additional shipping costs resulting from incorrect or incomplete addresses shall be borne by the customer.
10. Returns & Refunds
Returns and refunds are governed by our separate Refund Policy.
Certain products, including opened consumable health products, supplements, and personal care items, may not be eligible for return due to health and safety regulations.
11. Intellectual Property
All website content, including text, graphics, logos, images, product descriptions, and design, is the exclusive property of Big Healthy and may not be copied, reproduced, or distributed without prior written permission.
12. Limitation of Liability
Big Healthy shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or any products purchased through it.
Our maximum liability shall not exceed the purchase price paid for the relevant order.
13. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws governing the operation of Big Healthy, without regard to conflict of law principles.
14. Changes to These Terms
We reserve the right to amend these Terms & Conditions at any time. Updated versions become effective immediately upon publication on this website.
15. Contact Us
For questions regarding these Terms & Conditions, please contact our customer support through the Contact page available on this website.